Firmware reporting `POWER_MISMATCH` on several beefy hub models
Discussion moved here from !36 (comment 251138).
Context
From the Hubs section in the dp-alt-mode-adapters.org
file:
Name | Prd Id | Function | USB ID | Notes | URL |
---|---|---|---|---|---|
Anker 563 (2021 model with 5 Gbps) | A8385 | USB-C Hub (11-in-1) | 291a:8385 | Won’t charge, POWER_MISMATCH per tps6598x trace |
https://www.anker.com/eu-de/products/a8385 |
Anker 565 (2023 model with 10 Gbps) | A8388 | USB-C Hub (11-in-1) | 291a:8388 | Won’t charge, POWER_MISMATCH per tps6598x trace |
https://www.anker.com/eu-de/products/a8388 |
Discussion thread
I’ve been trying to figure out why, of all hubs, all the relatively expensive Anker models are failing to charge the phone, while at the same time, the trace consistently emits the
POWER_MISMATCH
flag.Anker products, especially the expensive ones, have a track record of being able to charge all the things six ways to Sunday with so many jiggerwatts.
Can you point me to a resource that might help me investigate what’s really happening, i.e. whether it’s a fault in the hub, just a plain incompatibility with the TPS/TPS firmware, or even something that might be fixable?
@guido.gunther replied:
The common source is often that the hub doesn't offer us a contract we can deal with (e.g. 5V/3A) as most hubs target laptops that then e.g. want a higher voltage.
@angus.ainslie replied:
@claudia do you have dmesg logs when using the Anker hubs ?
We had a report recently where an HP hub was offering 5V/5A and the battery charger driver was limiting the current to 500mA because that was more than 3A allowed by the spec. We need to make a 1 line change to the battery driver to fix that by accepting the 5A but limiting the charge current to 3A but it might something similar for the Anker hubs.