Known_Issues.rst

@@ -12,3 +12,4 @@ See the :ref:`librem_5_troubleshooting` page for additional guidance on how to d
    Known_Issues/Birch
    Known_Issues/Chestnut
    Known_Issues/Dogwood
+   Known_Issues/Evergreen

Known_Issues/Evergreen.rst

+.. include:: ../defs.txt
+
+.. _librem_5_known_issues_evergreen:
+
+Evergreen
+=========
+
+This page contains the known issues for the Evergreen shipment of phones as supplied to users.
+
+ * The Librem 5 is incompatible with certain phone dock devices that rely on USB-C connections.
+ * Both front and rear cameras are not supported by the software shipped with the phone. Development of software to enable use of the cameras is ongoing.

Troubleshooting/Charging.rst

@@ -63,10 +63,10 @@ If your phone fails to charge, or discharges while connected to a power source d
  #. Press the Volume Up button and hold it.
  #. Plug the provided USB C charger into the phone.
  #. The indicator light should be red. |br|
-    If the light remains off, try repeating steps 1-5 but with the USB-C cable plugged into the phone in the opposite orientation.
+    If the light remains off, try repeating steps 1-5 but with the USB C cable plugged into the phone in the opposite orientation.
  #. Wait 1 second then release the Volume Up button.
 
-If the red LED is blinking insert the battery while the phone is powered. The LED should remain on, and should not blink.
+If the red LED is blinking, insert the battery while the phone is powered. The LED should remain on, and should not blink.
 
 .. _librem_5_troubleshooting_dogwood_recharging:
 
@@ -81,9 +81,26 @@ If your phone fails to charge, or discharges while connected to a power source d
  #. Press the Volume Up button and hold it.
  #. Plug the provided USB C charger into the phone.
  #. The indicator light should be red. |br|
-    If the light remains off, try repeating steps 1-5 but with the USB-C cable plugged into the phone in the opposite orientation.
+    If the light remains off, try repeating steps 1-5 but with the USB C cable plugged into the phone in the opposite orientation.
  #. Wait 1 second then release the Volume Up button.
 
-If the red LED is blinking insert the battery while the phone is powered. The LED should remain on, and should not blink.
+If the red LED is blinking, insert the battery while the phone is powered. The LED should remain on, and should not blink.
+
+.. _librem_5_troubleshooting_evergreen_recharging:
+
+Evergreen
+~~~~~~~~~
+
+If your phone fails to charge, or discharges while connected to a power source during use, follow these steps:
+
+ #. Unplug the phone from the power supply.
+ #. Enable all kill switches to cut power to the modem, WLAN, camera and microphone.
+ #. :ref:`Remove the battery. <librem_5_battery>`
+ #. Press the Volume Up button and hold it.
+ #. Plug the provided USB C charger into the phone. The indicator light should flash red. |br|
+    If the light remains off, try repeating steps 1-5 but with the USB C cable plugged into the phone in the opposite orientation.
+ #. Carefully insert the battery.
+ #. The indicator light should be a constant red and should not flash.
+ #. Wait 1 second then release the Volume Up button.
 
 .. include:: ../defs.txt