Commits (5)
......@@ -12,3 +12,4 @@ See the :ref:`librem_5_troubleshooting` page for additional guidance on how to d
Known_Issues/Birch
Known_Issues/Chestnut
Known_Issues/Dogwood
Known_Issues/Evergreen
.. include:: ../defs.txt
.. _librem_5_known_issues_evergreen:
Evergreen
=========
This page contains the known issues for the Evergreen shipment of phones as supplied to users.
* The Librem 5 is incompatible with certain phone dock devices that rely on USB-C connections.
* Both front and rear cameras are not supported by the software shipped with the phone. Development of software to enable use of the cameras is ongoing.
......@@ -63,10 +63,10 @@ If your phone fails to charge, or discharges while connected to a power source d
#. Press the Volume Up button and hold it.
#. Plug the provided USB C charger into the phone.
#. The indicator light should be red. |br|
If the light remains off, try repeating steps 1-5 but with the USB-C cable plugged into the phone in the opposite orientation.
If the light remains off, try repeating steps 1-5 but with the USB C cable plugged into the phone in the opposite orientation.
#. Wait 1 second then release the Volume Up button.
If the red LED is blinking insert the battery while the phone is powered. The LED should remain on, and should not blink.
If the red LED is blinking, insert the battery while the phone is powered. The LED should remain on, and should not blink.
.. _librem_5_troubleshooting_dogwood_recharging:
......@@ -81,9 +81,26 @@ If your phone fails to charge, or discharges while connected to a power source d
#. Press the Volume Up button and hold it.
#. Plug the provided USB C charger into the phone.
#. The indicator light should be red. |br|
If the light remains off, try repeating steps 1-5 but with the USB-C cable plugged into the phone in the opposite orientation.
If the light remains off, try repeating steps 1-5 but with the USB C cable plugged into the phone in the opposite orientation.
#. Wait 1 second then release the Volume Up button.
If the red LED is blinking insert the battery while the phone is powered. The LED should remain on, and should not blink.
If the red LED is blinking, insert the battery while the phone is powered. The LED should remain on, and should not blink.
.. _librem_5_troubleshooting_evergreen_recharging:
Evergreen
~~~~~~~~~
If your phone fails to charge, or discharges while connected to a power source during use, follow these steps:
#. Unplug the phone from the power supply.
#. Enable all kill switches to cut power to the modem, WLAN, camera and microphone.
#. :ref:`Remove the battery. <librem_5_battery>`
#. Press the Volume Up button and hold it.
#. Plug the provided USB C charger into the phone. The indicator light should flash red. |br|
If the light remains off, try repeating steps 1-5 but with the USB C cable plugged into the phone in the opposite orientation.
#. Carefully insert the battery.
#. The indicator light should be a constant red and should not flash.
#. Wait 1 second then release the Volume Up button.
.. include:: ../defs.txt