Commit d5ed102d authored by Irvine Wade's avatar Irvine Wade
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More info for "Red (flashing)"

parent 786e225c
Pipeline #69135 passed with stage
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......@@ -35,7 +35,13 @@ Red
A lit red indicator light with no flashing indicates that the phone is charging normally.
If the light flashes red once per second, there is a problem with the charge controller. Contact Purism support for further guidance.
If the light flashes red once per second, there is a problem with charging, and the charge controller has automatically paused charging. Please read on.
If you are not using the supplied charger then disconnect the charger that you are using, wait until the red light stops flashing and goes out, wait 20 minutes, and then try using the supplied charger.
If you are using the supplied charger or the problem persists when using the supplied charger then the problem could be that the battery is becoming too warm. The charge controller will pause charging when the battery temperature exceeds a threshold that is slightly above 40°C. Use the Usage utility, selecting the Thermal tab, to check the temperature reported for the sensor named bq25890-charger. If the reported temperature is too high then if the ambient temperature is high, try moving the charger and phone to a cooler location.
If the above does not resolve the issue, contact Purism support for further guidance.
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