[Customer] Initial Issues with PureBoot
#Ticket a WIP
Customer had sent in a few e-mails before we got to him. Here they are. First e-mail:
I did the initial set up, logged out, try to login again and every time i try default boot i get this error message. Please help.
Second e-mail:
I installed PureOS from the drive provided. This is now the series of screens i get when i attempt to perform a default boot
And third e-mail:
I now get this message every time I attempt to boot the machine.
Deeply, deeply dissatisfied with this product.
At this point I picked it up and asked him to do the OEM Factory Reset and this is his response.
This did not work. I once again got the main menu, where I chose “default boot” and got this: